iTunes Holiday Shutdown Alert!

iTunes offices will be closed during the December holidays. We wanted to let you know so you can distribute your music in time.

This means a few things:

  1. No music will go live and no changes will be processed on iTunes from Saturday, December 22 – Tuesday, January 1.

  2. If you want your music to go live either by Friday, December 21, or after Wednesday, January 1, we highly recommend you distribute music by Friday, December 7.

Please expect iTunes live time delays beginning November 17 through mid-January.

  • Kelly

    sounds good! check out TEEN HEARTS on itunes! :)

  • http://www.facebook.com/phatkat Mr-Phat Kat

    I don’t stop working during the holiday’s, so why does iTunes?

    • http://www.facebook.com/BrandonHiltonPrivate Brandon Hilton

      RIIIIIIIGHT!!

    • Spc

      Well just to answer your question simply everybody doesn’t work during the holiday.

  • Toby

    Cool, check out my new single THAT I MAY KNOW YOU MORE (THE PRAYER) by Tobias Green

  • http://twitter.com/Ibasty1 Samuel Ibanda

    well thanks for the information otherwise find time and check out listen and buy my songs (samuel Ibanda on iTunes and the rest of the media)

  • Ms Rosetta Stoned

    What happen to Technology?

  • TheBitProgress

    If I have released my album yesterday, will iTunes release it later?

    • tunecore

      Hi there, while some content may have gone live between November 16th and November 25th, it’s likely that releases distributed during that time will go live after that window (soon!) due to the iTunes review process and their holiday closing.

  • Ian McDonald

    I placed a new single on TuneCore on Nov 9th. It is now 20 days and it is sitting as a ‘Sent’ item i.e not for sale yet. TuneCore say it’s out of their hands. I think something needs to change here. Can someone please tell me when our single will be for sale … so much for the big launch three weeks ago … Grrrr

  • tifane

    basically i won’t be selling around the biggest sales month for me.? grrrr

    • tunecore

      Hi there – People will be able to buy music on iTunes during this time, so if your music is live in the store, there’s no problem!

  • Alfred

    My album is live and renews on Dec. 12th. Will there be a problem to keep it live when it renews?

    • tunecore

      Hi Alfred,

      No problem at all if you choose to renew your album! You can make sure your payment preference is set up for the renew, by checking ‘Payment Preferences,’ located under your name in the drop down menu in the upper right hand of the screen. Your album will renew automatically based on your payment preferences, and your album will stay live in stores!

  • Tanunu

    I submitted my music about 2 weeks ago.I received the link, but it isn’t working…what should I do?

    • tunecore

      Hi Tanunu, You received a link because your music has made it to the iTunes system (great news!), but it’s currently still in the 16 day iTunes review process. Due to the Thanksgiving holiday, the iTunes review process is still a bit delayed. Your music should be live shortly!

  • OneSon

    I made payment and got my release in before December 7th. The release is still not live??
    Please help…

  • http://www.facebook.com/markus.trouerbach Markus Trouerbach

    I sent in my release over on November 17th and still don’t see it. My song is “Not everyone comes home” by Markus T

    • tunecore

      Hi Markus,

      We’re sorry for the delay with your music going live in iTunes. We understand this is frustrating.

      I see your release is currently in iTunes’ content review process and it can take up to 10 business days to go live in their store. Due to the Thanksgiving holiday, iTunes was shut down all of last week (Nov. 17 – 25) so they are backlogged by a few days. Your music should be live within the next few days and iTunes should be back to their normal review time soon.

      Unfortunately we can’t expedite the process. Thanks for your patience!

  • http://www.facebook.com/BrandonHiltonPrivate Brandon Hilton

    well that puts a small damper on things! I guess my new album ‘JUDGEME(nt)’ wont be out on December 21st after all.. thats cool, will give me more time to tweak and perfect it.. guess we’ll shoot for a January release date!

    also, last year when I released my album ‘NOCTURNAL’ (which debuted #63 on iTunes pop charts) yall told me that if I wanted to set a price point for my next album that I could and also submit album art for it as well. Is that still possible? and how do I do it? I’d like to make my new album only $5 when we finally DO release it, LOL

    not so worried about album art, (digital booklet, etc) but may want to still give that a go too..

    Thanks,

    Brandon Hilton
    http://www.facebook.com/BrandonHilton

  • Doug Artwohl

    Doug Artwohl please let me know when my new single is live :D

  • http://www.facebook.com/Kevintylerjordan Kevin Jordan

    Right now it shows the last available iTunes release date as December 20th. If I submit the track today, what are the chances it’ll be available by then?

    • tunecore

      Hi Kevin,

      Your release could still go live before the 22nd but we cannot guarantee it at this point. iTunes selects about 25% of content to manually review, which means it can take up to 10-15 business days for a release to go live. But since iTunes is completely closed from the 22nd to January 1st, if a release is selected for review it may not go live until January. Sorry for the inconvenience!

  • IceMac

    HELLO TUNECORE OR JEFF,WHY IS THIS NOT WORKING MAN,AS I MADE MY PAYMENT I WAS EXPECTING SOMETHING IN RETURN AS SON AS I CLICKED THE SUBMIT BUTTON!YOU KNOW WHEN YOU GO TO THE GROCERY STORE&BUY GROCERIES YOU LEAVE WITH THE GROCERIES RIGHT?PLEASE REFUND MY MONEY AND RETURN MY SINGLE TRACK AND DUMP “TUNA”CORE!

    • tunecore

      Hi there,

      Looks like there had been a formatting error with your release. Check your email box, our team is reaching out to directly to make sure your music gets to stores!

  • IceMac

    I wouldnt wanna put a diss track out on tuna core!

  • Leon

    my release was suppose to be out 10th dec i uploaded it 2 weeks before hand and its still not live i’ve emailed you on the 10th and you still aint got back to me with reasons why ?? , im not happy with this service jeff i’ve been using tunecore since 09 , i paid for a service and NOTHING if theres a problem on your side just give me back my money simple as that i dont have time to be coming on here everyday my friend uses zimbalan and dont get this problem his release was live in 2 days , say something reply let me know whats happening im getting pissed off now

    • tunecore

      Hi Leon,

      You should have received an email yesterday morning regarding the formatting of your release from “copyright@tunecore.com.” Please check to see if you have that email which includes instructions on fixing the formatting so that the release will be accepted by digital stores. If you cannot find this email please let us know!

      • Leon

        i have not recieve this email send again

        • tunecore

          We just re-sent it. Make sure to check your spam folder! It’s coming from copyright@tunecore.com

          • Leon

            i’ve made the changes you requested can you check it and let me know its o.k

          • tunecore

            Awesome – your release is being delivered to stores now. Thanks for making the necessary changes.

        • Leon

          i recieved a email on the 10th specifying whats the problem jeff nothing from copyright either ???

  • Leon

    THIS IS WHY IM ON HERE EVERYDAY TILL ITS SORTED SO THIS EXCUSE DONT GET THROWN AT ME WHEN I CHECK THIS LATER I JUST WANT A REPLY MY MUSIC LIVE IF YOU CANT DO THIS JUST GIVE ME MY MONEY

    No music will go live and no changes will be processed on iTunes from Saturday, December 22 – Tuesday, January 1.

    If you want your music to go live either by Friday, December
    21, or after Wednesday, January 1, we highly recommend you distribute
    music by Friday, December 7.

  • http://twitter.com/Kottttooozz @kottttooozz

    like

  • http://twitter.com/iamchrisjames Chris James

    My song was to be released today, and when I was preparing the song I was asked to choose what day I wanted.. Why give me the choice if it isnt going to go live that day? Hopefully iTunes will get it together and not let my fans have to wait for the 1st holiday single Ive EVER released.

    • tunecore

      Hi Chris,

      Your release was successfully delivered to iTunes. iTunes takes at least 24 hours to make music live, however a random percentage of releases go through an internal store review process, which could take up to 16 BUSINESS days from the day they’re received.

      Unfortunately, it looks like this release was one chosen for the manual review process.

      Please also note that iTunes is closed from December 21st all the way until the New Year so if this release does not go live before December 21st, it will not go live until after the New Year. Unfortunately there are no expedites.

      To ensure your release is live in iTunes on the date you desire, please distribute at least 16 days prior.

  • Chad Coltman

    Will reporting be delayed as well? I noticed no weekly trend report was posted yesterday.

    • tunecore

      Yes, Trend reports are delayed and will report sometime mid-late next week.