Content Review and Rights Administration Specialist – TuneCore

Content Review and Rights Administration Specialist

TuneCore is looking for a dynamic Content Review & Rights Administration Specialist to join the team. As a Content Review & Rights Administration Specialist, you will review new releases for proper formatting and quality, and work to ensure that rights are properly administered for TuneCore content.

The Content Review & Rights Admin will:

  • Review TuneCore releases to make sure they adhere to specific content formatting and quality guidelines from distribution partners.
  • Communicate with customers, by email and phone, regarding formatting and copyright related issues.
  • Process all copyright infringement notifications and claims. Communicate with customers and claimants, by email and phone, regarding disputes.
  • Research and find patterns to prevent unsanctioned activity. Investigate potential occurrences of unsanctioned activity and report to management.
  • Maintain accurate documentation of all activity.
  • Fix reported formatting errors in store backend and report to management trends on what is being flagged.
  • Provide reporting on customer and product issues.
  • Work with a team on special projects as needed.
  • Report technical and communication issues in order to better service TuneCore artists.
  • Perform other duties as assigned by management

Experience Required: 

  • At least one (1) year of experience working in an office and/or customer service in-person, via telephone, and/or via email