Scott Ackerman, President and Chief Operating Officer
Scott brings more than 25 years of experience in managing operations for several national and global consumer brands. As former Vice President of Customer Care, Scott was responsible for further fostering eHarmony's commitment to delivering world-class care. The department was recognized by the American Business Association "Stevie Award" for Customer Service Department of the Year 2009 and IPQC Call Center Excellence Award Winner, Best in Class Call Center 2009.
Prior to joining eHarmony, Scott served as the vice president for customer care and call centers for Cendant where he was responsible for developing and managing customer service operations for the Orbitz, CheapTickets and Lodging.com brands. Under Scott's leadership, Orbitz ranked No. 1 in online customer experience in 2003 and 2004, and was the first travel web company to take a proactive approach and send care alerts updating customers about events that could affect their upcoming trip. Other past experience includes executive operations responsibilities at American Airlines, Northwest Airlines and US Airways. He holds a J.D. from the Beasley School of Law at Temple University and a B.A. in business communications from Pepperdine University.
Tamra Lichtman, Chief Marketing Officer
Tamra brings 20+ years of experience developing and marketing consumer products for well-known companies and startups. As Chief Marketing Officer at Shutterstock, Tamra increased revenue by optimizing the customer and photographers’ experience. Prior to Shutterstock, she held management roles at Webloyalty for 11 years in acquisition and retention marketing and product management. Tamra was the 8th employee at Webloyalty and during her tenure, Webloyalty revenue grew from inception to $290M. Webloyalty was ranked on Deloitte’s 2006 Technology Fast 500 as the 12th fastest growing technology company in North America and on Deloitte’s Technology Fast 50 as the #1 fastest growing technology company in Connecticut.
Before Webloyalty, Tamra spent 5 years as Brand Manager at The Clorox Company protecting consumers against germs and bugs by developing marketing strategies, new products and advertising for the company’s Soft Scrub, Pine-Sol and Combat brands. Prior to Clorox, she worked for 6 years at Great Brands of Europe, where she developed Evian advertising, promotions, packaging and event sponsorships supporting Evian’s entry and rapid growth to become the #1 selling premium spring water in the U.S. Tamra earned a BA from Haverford College and an MBA from Harvard Business School.
Jamie Purpora, President TuneCore Publishing
Jamie comes to TuneCore with 17 years of experience in music publishing administration at Bug Music Inc. Bug Music became one of the largest independent music publishers in the world and was named #99 from Inc. Magazines top 100 fastest growing private companies in 2009. From 1997-2001, Jamie was Director of Royalties and from 2001 -2011 he was Senior Vice President of Administration.
Jamie was responsible for overseeing publishing administration for Bug’s entire catalog, which consisted of over 300,000 copyrights. Clients included Willie Dixon, Muddy Waters, Iggy Pop, Stevie Ray Vaughan, The Guess Who, The Kings of Leon, Johnny Cash, Ryan Adams, Wilco, Tradition Music, Average White Band, Del Shannon and the Trio/Quartet Music catalog. Jamie also served on the Publisher’s Technology Board at the Harry Fox Agency for the last three years.
Arne Jokela, Chief Technology Officer
Arne has spent the last 20 years working at the intersection of media and technology. From 2008-2010, he was President and CTO at Fotolog, a pioneering social networking website born in New York and owned by the French company Hi-media. Previously, he was Vice President of Technology at American Express Publishing, where he modernized the IT, web, and software development infrastructures of the leading publisher of luxury lifestyle magazines, including Travel + Leisure, Food & Wine, and Departures Magazine.
Arne began his online career at AOL in various product management positions, including search, mobile, and personalization for the Digital City, MapQuest, and Moviefone brands. Earlier in his professional life, he was a game designer and producer for Learn Technologies/Voyager, an educational software company funded by Time Warner Interactive. Arne studied at Princeton University and the University of California at Berkeley. He is also a cofounder and board member of the New York independent theater company Clubbed Thumb.
Matt Barrington, Controller
Matt joined TuneCore in 2010 from TBWA (an Omnicom company) where he served as Financial Systems Manager and developed and implemented the strategic plan for TBWA’s North America Microsoft Dynamics AX implementation. Prior to joining TBWA, he held a similar position with Agency.com, who was the industry leader in interactive marketing.
Matt started his financial career with Guy Carpenter & Co. (a Marsh & McLennan Company) as an Accountant. Over his nine-year tenure, he took on increasingly complex projects and responsibilities, culminating in his role as an Assistant Vice President in the Corporate Finance department. Matt holds a double MBA in Financial Management and Information Systems from Pace University and a BS degree in Business Communications & Management from Adelphi University.
Ewald Christians, Vice President Product Development
Ewald has over 15 years experience in music & internet startups. Prior to TuneCore, Ewald was Director of Label Relations & Music Programming at MediaNet where he worked with artists, labels and major brands to build music subscription services long before they were cool. (MTV Urge, Yahoo Music Unlimited, Virgin Digital, HMV Digital, Samsung Play, AOL Music and others). Before online journalism went mainstream, Ewald worked at news site Salon.com on bringing music and other audio content to the web. In 1999, he helped launch MP3Lit.com, a site dedicated to helping performers and writers build a fan base online by sharing exclusive spoken word recordings and literary readings in MP3 format.