Facebook’s New Reach Objective: A Game Changer for Touring Musicians

[Editors Note: This is a guest blog post written by Don Bartlett, owner of No Door Agency, an Austin, TX-based boutique management and marketing agency. Don also hosts a seminar titled “Facebook Marketing For Musicians. Be sure to read his TuneCore Blog article on maximizing your Facebook ads on an indie budget.]

From it’s earliest days Facebook has used its powerful data algorithms to deliver incredibly well-targeted ads. It was a dream for most advertisers. They wouldn’t just put your ad in front of your target audience, they’d put it in front of the specific members of that audience who were most likely to engage with the ad. The success of this approach changed the entire landscape of advertising, and advertisers reaped the benefits. For musicians trying to promote tour dates, though, this presented a problem.

Bands are in a relatively unique position, from an advertising perspective. In each tour city we have small but very valuable target group of people we want to reach. It’s critical that we reach ALL of that group, not just the ones who might be prone to engaging with Facebook posts. If we’ve got 500 fans in New York City, we want all 500 to see the ad for our show.

Until now, the best objectives were “Page Post Engagement” or “Website Clicks” which deliver to those people who historically took those actions when viewing ads. In many cases that left a decent chunk of your fans out.

In late 2016 Facebook rolled out a new objective that solves this problem. When you choose the “Reach” objective you are now functionally telling Facebook that you want to reach as many people in your target audience as possible. After a few months of testing we’ve found that ads with the Reach objective perform significantly better for these small but valuable targets.

Note that that when you’re advertising to larger, non-fan target audiences….fans of similar bands, for example…you’re still better off using the “Page Post Engagement” or “Website Clicks” objective.

Another significant advantage to the Reach objective is that for the first time Facebook is allowing you to put a limit on how often people see your ads. Even an ad for your favorite band’s show can get annoying if it’s popping up in your newsfeed 4 times a day. This new feature lets you define an amount of time that a user will not see your ad again after viewing it.

It’s a very helpful tool that provides an extra degree of control to what your fans are seeing from your page. A good rule of thumb is to build in a frequency cap of at least two days for most campaigns.

Taken together these two new features provide a huge improvement to the tour marketing arsenal. Facebook ads have always been a one of the most effective ways to reach fans in a given city, but the effectiveness was often limited by their optimization algorithms. With the “Reach” objective we now have a concrete way to reach all of them.

Maximizing Facebook Ads On an Indie Budget

[Editors NoteThis is a guest blog post written by Don Bartlett, owner of No Door Agency, an Austin, TX-based boutique management and marketing agency. Don also hosts a monthly seminar titled “Facebook Marketing For Musicians.]

Independent artists are constantly looking for ways to eke maximum value from very limited promotion budgets. As Facebook continues to solidify its position at the center of the social media ecosystem, many conversations revolve around taking advantage of their incredibly powerful advertising tools.

The primary hesitations about the platform tend to be some combination of “it’s too expensive” and “we don’t see results”, but by sticking to a few core targeting and budgeting strategies you can take advantage of Facebook’s promotional benefits without going broke in the process.

In our experience you don’t need to spend a lot of money on Facebook advertising to get concrete results. However, if you’re working with a modest budget, it’s even more critical to structure your campaigns in a way that delivers the most value.

To this end, start with a premise: The bulk of your “results” – ticket sales and album sales in most cases – are going to come from your existing fans. Using Facebook ads to increase this pool is a separate topic entirely, but once a show is on sale your focus should shift to those who have already identified themselves as fans.

The most effective way to spend money on Facebook by a wide mile is reaching this group of people. On the surface this seems like a very easy concept and in many ways it is. So why do so many bands have a tough time getting results from their campaigns? In many cases, they’re spending too much.

Let’s look at an example…let’s say a band has 500 Facebook fans in Chicago, and they have an upcoming Windy City show scheduled that they’d like to promote:

Assuming a typical ad cost of about $10 per 1,000 people reached, a budget of $10 will reach all of those fans, likely twice each.

Since these 500 people are our most-likely ticket buyers, we always suggest reaching them three different times leading up to a show. However, these three campaigns should to be separated from each other by some “dead air” time where people won’t be seeing your ad.

Think of it as a reminder. This is a group of people who already likes your band, so they don’t need to be persuaded – they just need to be reminded. And if you remind someone about something five times a day, they’ll be annoyed. If you remind them every week or two, they’ll appreciate it.

So ideally, the band creates three different campaigns budgeted at $10 each, for a total of $30. It’s important to note here that this is very different from a single campaign for $30.

With the 10/10/10 model, they’ve got 100% coverage of their fans a few different times, but not to the point where they’re being bombarded six times a day for a month.

So to reach the 500 fans in this example $30 is not only all you need to spend, it’s all you SHOULD spend. Unfortunately many bands think that by pushing the budget up to $100 is going to give an extra push to ticket sales, when the reality is that it won’t help – and often it hurts. When people see your ad too many times they often will block or hide the ad posts, which negatively affects your page’s organic reach down the line.

There are certainly ways to put an additional $70 to good use, but that isn’t one of them. And the bulk of actual ticket sales are always to your existing fans so spending the $30 is critical, but spending the additional $70, even when done correctly, is far, far less critical.

Which brings us to another critical component of campaign structure: Your ads to existing fans should always be separate from any other targets.

As your most-likely ticket buyers, you want to ensure 100% coverage of this target. With other targets, you’re just looking to reach as many people as possible within your budget. So instead of running one campaign to “fans of our band, fans of Band X and fans of Band Y”, you should run one campaign to “fans of our band”, budgeting to ensure full coverage, and then a separate one to “fans of Band X and Band Y”.

To be sure, there are plenty of other elements that go into successful Facebook Ad campaigns. But following these targeting and budgeting strategies will put any campaign in a much better position to maximize the value of limited budgets.